PRIVACY POLICY
At Fox-Beckett Independent Estate Agents Ltd, we are committed to safeguarding your privacy. This privacy policy covers the collection, use and disclosure of personal information that we collect from you to provide our services to you and on this website. This information is only required by us and/or any partner/associated companies to provide you with the products, quotes, or information you have requested or may require.Fox-Beckett Independent Estate Agents Ltd, company number 12882969 registered office address 269 Farnborough Road, Farnborough, Hants, GU14 7LY.
We are registered in England and governed by all applicable UK laws.
Personal Information
If you register with us via the website or email/telephone for a valuation of your property or to view a property or interact with us on our social media sites, we collect personal information about you to meet your request for our services. The type of information we obtain will include, but is not limited to the following, your name, address, date of birth, phone number, email address, financial details and other documents or information you provide to us. We retain this information for as long as is necessary and we are legally required to retain some types of information you provide for longer periods (normally seven years from the last date of correspondence), so we comply with our statutory requirements.
We may use your personal information that you have directly provided us in the following ways –
1. If you have entered into a contract with Fox-Beckett Independent Estate Agents Ltd then we may use your contact details (phone number/name/email and home address) in order to fulfil our contractual business agreement and commitments, namely arranging viewings, providing feedback and updates, visiting your property and providing you with services you have requested from us. This is necessary for us to meet the needs of the contract in which you are a party, and our legal basis is our legitimate interests.
2. We may use your name, email address, and postal address to help verify your identity where we are contractually or statutorily obliged to. If we are under a duty to disclose or share your personal data to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection. The legal basis for this use is for our compliance which is a legal obligation we are subject to, and the legitimate interest is securing our network, systems and information and those of third parties.
3. We may use your name, address, email address and phone number to arrange viewings of properties you are interested in and to obtain feedback from any viewings. We may also ask you for feedback on our services to you with a legitimate interest of improving our services to ensure we improve our customer relationships. Our legal basis for this use is legitimate interests in response to customer enquiries or requests.
4. Our website will automatically collect information via technical means which will be used for statistical purposes including the use of Google Analytics which is a third-party website monitoring system. Our legal basis for this is our legitimate interest of monitoring our software systems, website, and IT systems. Automated collection of information may use cookies, please refer to our Cookies Policy for further details. We do not sell or pass any of your information to third parties. The only information that is passed on to any trusted third-party service suppliers is only when you request us to and give consent, for example for an EPC provider which would include only the necessary information in order for them to complete the service which you have requested.
General Data Protection Regulations (GDPR) Act
UK data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a copy of your personal information. You can exercise any of these rights by contacting us at the email address below. We will comply with the law in responding to your requests. There may be some legal reasons why we cannot comply with all requests.
You may withdraw your consent or exercise these rights at any time by emailing info@fox-beckettestateagents.co.uk. To find out more information about data protection laws or to register any complaint concerning data protection with the Information Commissioner’s Office, https://ico.org.uk/Updates to our Privacy Policy will be made to this page with the date clearly stated, we will monitor and review accordingly. If we do make changes to our policy, we advise you to check back to see if there has been an update.
We keep this Policy under regular review, the last review was on 28/10/2025. This Privacy Policy was last updated on 28/10/2025.
We ensure that we have security measures in place to protect your personal information and prevent any loss or misuse. The transmission of data over the internet is insecure and so we are unable to guarantee the security of data sent between us over the internet. If you use our services while you are outside the EEA your information may be transferred outside of the EEA in order to provide you with services.
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